Shipping

Express Delivery

2-5 working days

Express Delivery cost = $14.95

Standard Delivery

5-7 working days

Order value $0 – $29 = $8 Flat Rate Shipping

Order value over $30 = FREE Shipping

Once your order has been shipped you will be sent a confirmation email along with a tracking number.
Currently we only ship within Australia. We apologise for any inconvenience.
Please note that due to the remoteness of some regional areas, standard and express shipping times may vary.
Permastik reserves the right to change or modify these terms at any time without notice to you.

Returns

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Simply contact Permastik, phone: 1300 467 068 or here within 12 months of purchase together with details of the failure and original purchase receipt.

PERMAstik does not accept returns for ‘change-of-mind’ purchases. We cannot refund or exchange goods for change of mind or errors you made in your order. We may however, at our sole discretion, allow a return for store credit or exchange product on a case-by-case basis, provided that the item in question is:

  • returned within 28 days of order (at buyers expense);
  • not used or worn (with original tags and/or packaging); and
  • not damaged in any way.
  • In original sealed packaging. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken. Any products returned without proper sealed packaging will be rejected under change of mind

If for any reason you are unsure about any information or require further assistance please get in contact prior to making your purchase.